Student Success and Retention CRM

Student Success and Retention CRM

An end-to-end platform for higher education to recruit, retain, and graduate more students on time.

Achieve - A tool for helping institutions pursue equity and excellence in their support of students. With Achieve student success CRM platform, we aim to grow your student retention rates by 3-9% and increase student enrollment by 5-12% year over year.

Implementing our platform has led to a total student academic engagement rate increase of 30-35% year over year.

Founded in 2012, End-to-End Advising (E2E Advising) has helped over 50 universities, colleges, and community colleges transform their student success rates with best ROI in the industry.

You get personalized support and direct access to technical software engineers. Our availability, response rate, and engagement from implementation through customer support are unparalleled.

Achieve your student success goals

30-35%

Increase in
Academic Engagement

 

5-12%

Increase in
Student Enrollment

 

3-15%

Increase in
Student Retention &
Graduation Rate

 

Early Alert and Retention

Use Live LMS Data from your LMS systems like Canvas, D2L or Blackboard. With our early warning tracking system, struggling students get the timely interventions they need to get back on track for success in their college courses and programs of study.

Predictive Analytics

Used predictive modeling and machine learning to achieve strategic goals and gain insights into future outcomes. This intelligence gives staff a chance to intervene at-risk students.

Engagement and Retention

Our platform triggers more than 80,000 virtual/face-to-face visits with success coaches, advisers and tutors each year, ensuring our students get the help they need to earn their degrees.

Achieve Platform Core Modules

Achieve Modules

graduate more students on time

Appointment Scheduling

Advisors/faculty/staff publish their appointment times directly in Outlook or Google calendar. Our two-way sync feature will make it available for students in real-time for booking. Yeah, that's all there is to it.

Student Online Booking

Students can book appointments from anywhere, anytime, on any device. Appointment bookings go straight into advisors/faculty/staff Outlook or Google calendar in real-time.

Virtual or Onsite Kiosk

Ideal for one-stop or distributed student service centers. Students check-in for scheduled/drop-in appointments by virtual kiosk, QR code scanning or at the kiosk through student card swipe.

Queue & Case Management

We offer the best student-centered queue and case management solution for HigherEd. Intuitive interface to collect notes, upload documents, create referrals during face-to-face, zoom, or phone appointments.

Early Alert and Retention

Through progress report campaigns, faculty notifies students who are exhibiting “at-risk” behaviors. When notified, the student, his or her advisor(s), and the Academic Support team are informed.

Survey and Analytics Reports

Create meaningful insights with data visualizations that drive student success and retention decisions. Surveys help you connect with students to find out exactly what they want, need, and expect.

50+

Institutions

3000000+

3 Million Appointments

4500000+

4.5 Million Case Managements

3% - 9%

Increased Retention

SOME INSTITUTIONS WE SERVE

Illinois State University, Since April 2012

Illinois State University, founded in 1857, is the oldest public university in Illinois and is located in Normal, Illinois.

University of Chicago, Since July 2016

The University of Chicago is a private research university in Chicago, Illinois.

Grand Valley State University, Since December 2013

Grand Valley State University is a public liberal arts university located in Allendale, Michigan.

Utah State University, Since November 2012

Utah State University is a public doctorate-granting university in Logan, Utah.

University of Alabama at Birmingham, Since June 2018

The University of Alabama at Birmingham is a public research university located in Birmingham, Alabama.

The University of Maryland, Since May 2016

The University of Maryland, College Park is a public research university located in the city of College Park in Prince George's County, Maryland.

College of Charleston, Since November 2013

The College of Charleston is a public, university located in downtown Charleston, South Carolina, United States.

University of the Fraser Valley, Since August 2015

The University of the Fraser Valley, Abbotsford, BC, Canada.

Sinclair Community College, Since February 2014

Sinclair Community College is located in downtown Dayton, Ohio and is the largest community college at a single location in the state of Ohio.

Qatar University, Since February 2014

Qatar University, serve as the primary institution of higher education in Qatar.

Truckee Meadows Community College, Since March 2018

Truckee Meadows Community College, located in downtown Reno, Nevada, United States.

Lehigh Carbon Community College, Since July 2015

Lehigh Carbon Community, located in Schnecksville, PA, United States.

Casper College, Since July 2018

Casper College, located in Casper, WY, United States.

Columbus College of Art & Design, Since July 2018

Columbus College of Art & Design, located in Columbus, OH, United States.

Lincoln Land Community College, Since July 2018

Lincoln Land Community College, located in Springfield, IL, United States.

Midlands Technical College, Since July 2018

Midlands Technical College, located in Columbia, SC, United States.

Sichuan University Pittsburgh Institute, Since March 2021

Sichuan University Pittsburgh Institute, located in Sichuan, China.

University of Southern California, Since March 2016

University of Southern California, located in Los Angeles, California.

Student Services Departments

Staff adoption rates in various student service departments
First-year adoption rate

Appointment Scheduling and Online Booking

Simplify the appointment scheduling and booking process and make it available for student 24/7.

Scheduling staff appointments is as easy as 1-2-3 with real-time two-way-sync with Outlook or Google Calendar. In addition to making scheduling simple and efficient for advisors, Achieve gives students the convenience of booking appointments anywhere, anytime, on any device.

Virtual or Onsite Kiosk

Intelligent and customizable self check-in options
Virtual or Onsite Kiosk

Equipped with our innovative self-service check-in system, student service centers are able to eliminate waiting time, better address student needs, and deliver optimal service while seamlessly integrating with existing infrastructure.

Business Intelligence Reporting

Graduate more students on time by identifying at-risk students and intervening early to facilitate success

Transform your student data into rich visuals to gain valuable insights on increasing operational efficiency, productivity, and student performance.

Track all interactions with students, record detailed advising notes, schedule follow-ups, and look up relevant student information.

Automated checkout surveys

Automated checkout surveys using Qualtrics or SurveyMonkey to collect direct feedback on student experience

Use the built in data analytics to evaluate important advising metrics, recognize smart, data-driven solutions, and assess how advising impacts students. Measure student satisfaction through automated checkout surveys and give your students the best advising experience possible.

Academic Advising, Retention and Success Coaching 96%

96% Complete

Tutoring and Learning Centers 90%

90% Complete

Financial Aid and Office of the Registrar 88%

88% Complete

Math Learning, Reading and Writing Center 85%

85% Complete

Admissions, Campus Tour, Onboarding and Placement Tests 92%

92% Complete